REQUEST MAINTENANCE
Play Nation warrants its Lifetime™ series of swing sets to be free from defects in workmanship and materials, under normal use and conditions, for the lifetime of the product for above ground structural wood components and for one year for all other components (e.g., swings, hardware, plastics, tarps, rope ladder, etc.) except Play Nation’s Super Scoop Slides™ and Super Tube Spiral Slides™. Play Nation warrants its Super Scoop Slides™ and Super Tube Spiral Slides™ to be free from defects in workmanship and materials, under normal use and conditions, for the lifetime of the product.
Play Nation warrants its Regal™, Imperial™, and Empire™ series swing sets to be free from defects in workmanship and materials, under normal use and conditions, for a period of fifteen years for above ground structural wood components and for one year for all other components (e.g., swings, hardware, plastics, tarps, rope ladder, etc.). Play Nation warrants all remaining products, including but not limited to its Free Standing Swing Set, Free Standing Tire Swing, See-Saw, Children’s Picnic Table with Umbrella and spring riders including all remaining accessories & grounds for one year to be free from defects in workmanship and materials, under normal use and conditions. Some items has no warranty as mentioned in its page.
Cosmetic imperfections and natural tendencies of wood such as peeling, splintering, warping, seasonal checking or cracking, knots or knot holes, etc. are normal characteristics of all outdoor wooden play equipment and are not covered by this warranty. Checks or cracks in wood components that do not affect the intended function of the part, piece or overall swing set are not covered under this warranty. Wood rot or decay that develops because the product was installed in an area with poor drainage is not covered under this warranty. Fading of stain, discoloration or mold on any wood part or accessory is not covered by this warranty. Cracks in plastic components, surface rust on hardware and chips on powder coated materials are not considered defects in material as long as they do not affect the functionality or structural integrity of the part or component in general.
It is the owner’s responsibility to maintain the play set. This includes but is not limited to staining and sealing the lumber as needed and regular inspection to be sure all hardware including screws are tight. Instructions for proper safety & maintenance can be found on Play Nation’s website. Imperfections or conditions that develop because of the owner’s failure to properly fix, move, maintain or resell the play set are not covered by this warranty. Play Nation will, at its discretion, replace any above ground part within the stated warranty period that is defective in workmanship or materials as per the above terms & conditions. This decision is subject to verification of the defect, which, at Play Nation’s discretion, may be accomplished by submitting photographs or by delivery of the defective part to Play Nation office. Any warranty claim must include the proof of purchase, including the date of purchase
Swing Sets
REGAL SERIES
Sweetwater II
Passage Treehouse
Passage with MokeyBar
Passage with Tube
Latitude Deluxe
Cavalier
Calypso
IMPERIAL SERIES
Dane’s Den
Acadia Treehouse
LagunaTreehouse
IMPIRE SERIES
Redbrook Deluxe
Adelade Treehouse
Dane’s Den Deluxe
Grand Summit II Treehouse
The Reserve II Treehouse
Everest Extreme
ADDITIONS ACCESSORIES
Free Standing Swing Station
Children’s Picnic Table
Play-Zee-Bo
Full Bucket Toddler Swing
Monkey Bars
See-Saw
SAFETY & MAINTENANCE TIPS
When considering purchasing a wood swing set, always consider your child’s safety. Most of our swing sets require a 6′ safety space be placed around the set’s perimeter. This is to ensure that your child has plenty of space to enjoy all of the features of the playset without interfering with any surrounding landscape features, i.e. trees, fences and driveways. Look out for any features that may interfere with another.
- It is recommended that on site adult supervision for children of all ages be present while playground equipment is in use.
- Please refrain children from walking close to, in front of, behind or between moving items.
- Refrain children from twisting swing chains or ropes since this may reduce the strength of these items.
- Warn children to avoid swinging empty seats.
- Teach children to sit in center of swings with their full weight on the swing seats.
- Teach children to use the playground equipment in the intended manner.
- Teach children not to get off play equipment while still in motion.
- Parents should make sure children are dressed appropriately. For example; wear well fitting clothing, shoes, avoid ponchos, and scarves or any loose fitting clothing, which is potentially hazardous while using the playground equipment.
- Refrain children from climbing on playground equipment when wet.
- Check all nuts and bolts twice monthly during the usage season for tightness. Tighten as required. It is particularly important to check & tighten bolts at the beginning of each season.
- Check swings, chains, and slides for cracks or deterioration. Replacement should be made at first sign of deterioration.
Playgrounds should be inspected on a regular basis. If any of the following conditions are noted, they should be removed, corrected or repaired immediately to prevent injuries:
- Hardware that is loose or worn, or that has protrusions or projections.
- Exposed equipment footings.
- Scattered debris, litter, rocks, or tree roots.
- Rust and chipped paint on metal components.
- Splinters, large crack, and decayed wood components.
- Deterioration and corrosion on structural components, which connect to the ground.
- Missing or damaged equipment components, such as handholds, guardrails, swing seats.
Regular Inspection
Your play equipment should be inspected on a regular basis. Check all nuts and bolts twice monthly during the usage season for tightness. Tighten as required. It is particularly important to check & tighten bolts at the beginning of each season.
Check swings, chains, and slides for cracks or deterioration. Replacement should be made at first sign of deterioration.
Staining and Sealing
It is also important to stain and seal the wood components of your play system as needed.
This will not only keep your play set looking nice, but it will also prolong the life of the system by limiting moisture and UV rays that the wood is naturally exposed to.
It is recommended that you use a high quality stain/sealant. We recommend our own water based acrylic sealant that is specifically designed for the cedar lumber used on our swing sets, but any reputable paint store will be able to recommend a suitable product for your play system.
If any of the following conditions are noted, they should be removed, corrected or repaired immediately to prevent injuries.
- Hardware that is loose or worn, or that has protrusions or projections;
- Scattered debris, litter, rocks, or tree roots within the play area;
- Rust and chipped paint on metal components
- Splinters, structural wood imperfections, or decayed wood components;
- Missing or damaged equipment and or components, such as hardware, handholds, panel slats, etc.